FREQUENTLY ASKED QUESTIONS
How can I order a Custom Made piece of Jewelry?
To order a fresh custom made piece of Jewelry you can either click HERE, call at (+30)2510225942 or send us an email at email@example.com
How can I find my Ring Size?
If you don't know your ring size we have listed three ways to find out the correct ring size. Just click HERE and follow the instructions.
How can I find my correct Bracelet Size?
The easiest way is to wrap a strip of paper underneath your wrist bone. Then mark where the paper overlaps with a pen. Measure the length from the edge of the paper to the mark with a ruler.
How do I order?
You can browse our products by CATEGORY (bracelets, earrings, rings, necklaces), by COLLECTION or you can easily order HERE a custom made piece of jewelry for you or for a special person.
When you open a product’s page, you can browse through different photos and you can zoom in order to get a clear view of what the piece of jewelry you’re interested in looks like. Once you choose the product(s) you wish to purchase, you simply press the “Add to cart” button. In case there are variables in your product(s) that you need to select (color, material, size, etc), first pick among the available options, then add to your cart. On the window that pops from the right, click on the “View Cart” button to check out, otherwise you can continue shopping or browsing by just clicking somewhere on the site.
You can get redirected to your cart at anytime by pressing the cart icon at the top right corner of any page.
Can I order without having a METALLON account?
Yes, you can proceed to checkout as a guest as well as a member. Being a member you enjoy the benefits of:
What are the payment methods I can make use of?
Is Cash on Delivery offered for international shipping (not Greece)?
Unfortunately, at present, cash on delivery (COD) is not applicable for international shipments.
How do I create a METALLON account?
To create an account at METALLON.gr, click on the upper right point on the icon with the little man (image) and you will be transferred to the registration page.
When connecting via Facebook or Google, you will be asked to confirm your social media profile.
In case you want to connect by your e-mail address, enter your email and type a new password with wich you will log in to your account in the future.